Read these Conditions of Use and Sale carefully before using the site https://setefortedeimarmi.com and making any purchase on it.
These Conditions of Use and Sale concern the use of the Site and the purchase of Products through it and are stipulated between you and Sète Forte dei Marmi 1984.
By using the Site or purchasing the Products you declare that you have read and understood the terms and conditions of these Conditions of Use and Sale and that you fully and unconditionally accept each of the relevant provisions. Full acceptance of the Conditions of Use and Sale is a necessary condition for using the Site and purchasing the Products. If you do not intend to accept these Conditions of Use and Sale, you are invited not to use the Site, do not create a personal account or make purchases on it.
Sète Forte Dei Marmi 1984 expressly reserves the right to modify and/or integrate these Conditions of Use and Sale to ensure compliance with applicable laws and provisions; and adapt the Conditions of Use and Sale to the reasonable business needs of Sète Forte Dei Marmi 1984 . It is understood that these Conditions of Use and Sale and the Site may be subject to change at any time due to technical improvements.
If you make a purchase on the Site, the applicable Conditions of Use and Sale are those in force on the date of purchase. In the event of changes, the most updated version of the Conditions of Use and Sale will be available by clicking on the "Conditions of Use and Sale" hyperlink on the Site and will in any case be submitted to you before the conclusion of the first purchase following the edit.
These Conditions of Use and Sale do not regulate the sale of products and/or the provision of services by parties other than Sète Forte Dei Marmi 1984 that are present on the Site via links, banners or other hyperlinks. Sète Forte Dei Marmi 1984 does not carry out any control over the contents that can be consulted via these links. Therefore, before carrying out commercial transactions with these entities, check their conditions of use and sale. In any case, Sète Forte Dei Marmi 1984 is not responsible for the provision of services and/or the sale of products by such subjects, nor for the contents of such sites and for any errors, omissions and/or violations of the law by the same .

1.Purchases on the site

 To purchase the Products on the Site:

• you must be over the age of 18 or the age of majority under applicable law. By making the purchase and accepting the Conditions of Use and Sale you declare that you are over 18 years old;
• you must be a consumer, i.e. you must be a natural person and you must act for purposes unrelated to any entrepreneurial, commercial, artisanal or professional activity you may carry out. Therefore, all purchases you make on the Site are intended for personal use and not for resale and are subject to Legislative Decree no. 6 September 2005. 206, as subsequently amended (so-called Consumer Code);
• You do not need to be registered on the Site, but keep in mind that registering on the Site allows: fast payments, multiple shipping addresses, order tracking, discounts and benefits and more.

The prices shown on the Site, expressed in Euros, include VAT. However, you will be provided with all necessary information on shipping costs. Prices are subject to change.
In the case of multiple simultaneous promotions, the discounts cannot be combined with each other.

2. Sending the order and conclusion of the contract

When you place a purchase order on the Site using the “Pay now” button you send a contractual purchase proposal to Sète Forte Dei Marmi 1984 , which does not constitute the conclusion of the contract. Sète Forte Dei Marmi 1984 will send you, to the e-mail address indicated at the time of the order, a communication confirming receipt of the order. This e-mail does not constitute acceptance of the proposal, but exclusively confirms that you have received the order following which Sète Forte Dei Marmi 1984 will be able to verify the availability of the Product(s) and possibly verify the payment method indicated by you.
The purchase contract of the Product(s) will be considered concluded when you receive the email confirming acceptance of the order, provided that the payment is successful, containing these Conditions of Use and Sale and the information on/ Product(s) ordered, including the price paid. If, for any reason, the payment of the price is not successful, the order will not be processed and will be canceled and the contract will not be concluded.

3. Product availability

• the Products are numerically limited and you are therefore aware that Sète Forte Dei Marmi 1984 will have to check its availability when sending the purchase order.
• Despite Sète Forte Dei Marmi 1984 does everything in its power to verify the availability of the Products, occasionally inconveniences related to the availability of some Products may occur. In such circumstances, Sète Forte Dei Marmi 1984 will inform you via email promptly. In case of unavailability of the Product, you will be refunded. If the order consists of multiple Products, the available Products will be shipped and you will be refunded the amount equal to the cost you paid for the unavailable Products.

4. Payment methods

Sète Forte Dei Marmi 1984 accepts the following payment methods for online purchases:

• Credit cards: Visa, Visa Electron, MasterCard, American Express, Maestro, Diners, JCB circuits. To ensure maximum payment security, Sète Forte Dei Marmi 1984 adopts Secure Sockets Layer (SSL). For cards enabled for 3D Secure and Secure Code services, an additional security code will be requested during payment. If you don't have the code with you, you can contact your bank or use Paypal as a payment method.
• PayPal: is a third-party payment service provider that accepts major credit and debit cards. Registering for an account is not mandatory to use this service. In any case, consult the terms and conditions that regulate the PayPal service.

5. Shipping Policy

Deliveries in Italy are made by BRT. Deliveries worldwide are made by DHL. In the event of strikes or other events, Sète Forte Dei Marmi 1984 can ship via other couriers.

Where we ship
We ship worldwide except to the Russian Federation; consult the website for more information on the destinations where we ship.

Delivery time
Sète Forte Dei Marmi 1984 delivers to Italy and the European Union within 1-3 working days (deliveries on Saturdays are not possible). Islands, under-served locations and remote areas may require delivery within 3-5 business days.
Depending on the destination location and customs, delivery times can vary from 1 to 5 working days in non-EEC countries. For more information on withdrawal, read the “Right of withdrawal” section of these Conditions of Use and Sale.
Please keep in mind that during the Black Friday sales period Sète Forte Dei Marmi 1984 will have a much higher flow of orders than usual.

Customs duties
The prices shown on the Site do not include taxes and customs duties for orders destined for non-EU countries as these vary depending on the specifications of the order you intend to place and must be paid directly to the courier.

Order tracking
You can check the status of your shipment on the dashboard of your registration account. After your payment order has been processed and the package has been handed over to the courier, the status will change from "Unfinished" to "in transit" and you will receive an email with the tracking number. If you don't receive the email, also try checking your "spam" box or contact our Customer Service.

Shipping address
In order to guarantee correct delivery times, we ask you to fill in all the blanks required for the shipping address. We ask you to enter the name of the company, offices or public activities and their opening hours when it is not a home delivery. Sète Forte Dei Marmi 1984 is not responsible for any errors or deficiencies in the customer's address. For any information you can contact our Customer Service:

info@setefortedeimarmi.com or +39 35162271927

Damaged or tampered packaging
If you receive damaged or tampered packaging, we ask you to refuse delivery or, possibly, to sign the control reserve. It is strongly recommended to photograph the packaging, after and before opening it. If the products are damaged, please contact the BRT courier (for shipments to Italy) and the DHL courier (for Europe and the world).
Please inform Customer Service at the following address: setefortedeimarmi@gmail.com. It is understood that you will in any case be entitled to the legal guarantees provided for by the Consumer Code, where applicable.

More information
For consumers from non-EEC countries, in case of refusal of delivery, or in case of impossibility to deliver the shipment for reasons not attributable to Sète Forte Dei Marmi 1984, the shipping costs for the delivery and return of the goods and the duties customs duties will be deducted from your refund. BRT/DHL provides a second delivery attempt in the event of the recipient's absence. Afterwards, the order will be stored at the nearest warehouse. Storage costs may be charged to you if delivery cannot be finalized due to any customer-related issues.

6. Right of Withdrawal

You can request a return by exercising your right of withdrawal, without any penalty and without specifying the reason, for any Product purchased on the Site within 14 days from the delivery date according to the methods described below.

• You must return the Products in their original condition, unworn, undamaged and unused, with all tags attached.
• You must ship the Products within 14 days of the date on which you communicated to Sète Forte Dei Marmi 1984 your decision to exercise the right of withdrawal. We ask you to send the Products in our box, if you cannot use the box received, you can return the Products in a different box.
• Products purchased with the same order for which you exercise the right of withdrawal must be shipped in a single shipment. Therefore, you will have to return together all the Products relating to the same order, for which you have exercised the right of withdrawal. However, this does not affect your rights as provided for by the Consumer Code in relation to withdrawal.
• We will refund the order amount and support you in managing the shipment, but you will be responsible for the shipping costs.
• To the maximum limits established by applicable law, if you make the purchase outside the European Union, the provisions of these Conditions of Use and Sale which regulate the right of withdrawal will not apply, therefore, you will not be able to return or change the articles.
• The gift package is neither returnable nor refundable as, to establish the nature, characteristics and functioning of the Products, this package is necessarily made no longer usable.
• If the above conditions are not respected, we will not proceed with the refund. In this case, the Product will be returned to you at your expense, unless you expressly notify us to the contrary. After this shipment, it will no longer be possible to return the order.

7. How to exercise the right of withdrawal

Through a specific function of the Site in the reserved area accessible via account

If you created an account before making a purchase:

1. Log in using the credentials previously entered
2. Select the order you wish to return from the "Orders" section and click "Return".
3. Once the procedure has been completed, you will be sent an email with confirmation of receipt of the return request and the relevant instructions for organizing the collection (for example, instructions for printing the return label).

Purchases made by "guests":

1. Create account using the same email address used to place your order.
2. Check your inbox (and spam folder) because you will receive an email asking you to confirm your email address.
3. Enter your chosen login credentials.
4. In the "Orders" section, select the order you wish to return and click "Return".
5. Once the procedure has been completed, you will be sent an email with confirmation of receipt of the return request and the relevant instructions for organizing the collection (for example, instructions for printing the return label

By sending a communication that clearly expresses your wish to withdraw from a specific order to setefortedeimarmi@gmail.com

8. Refund in case of withdrawal

The refund is issued to the same payment method used for the purchase.
The time it takes for the amount to appear on your credit card may vary depending on local banking procedures.

• Credit card: The time depends on the credit issuer. As soon as the refund is issued, we will send you a confirmation email. In the event of imminent expiration of the credit card, the refund will be made by bank transfer to the coordinates sent by the customer. Sète Forte Dei Marmi 1984 is not responsible for failure to communicate the expiration of the credit card and for refunds made on expired cards.
• Paypal: the refund will be issued directly to your Paypal account, you will receive a confirmation email from us once the refund has been requested.

9. Legal guarantee of conformity

The Products sold on the Site are covered by the legal guarantee of conformity provided for by the articles. 128 et seq. of the Consumer Code.
Sète Forte Dei Marmi 1984 is responsible towards you for defects of conformity, as defined by the Consumer Code, existing at the time of delivery of the Product. The action aimed at asserting defects not maliciously concealed is barred, in any case, within twenty-six months from delivery of the goods.
Unless proven otherwise, it is presumed that defects of conformity which appear within one year of delivery of the Product already existed on that date, unless this hypothesis is incompatible with the nature of the Product or with the nature of the lack of conformity. After one year from delivery of the Product, it will be your burden to prove that the lack of conformity already existed at the time of delivery of the same.
To take advantage of the legal guarantee you will therefore have to provide proof of purchase and delivery date of the goods. Therefore, for the purposes of this proof, it is advisable to keep the invoice/purchase receipt, as well as the Transport Document or any other document that can certify the purchase and the delivery date.
Without prejudice to the above, any failures or malfunctions caused by external and accidental facts or by your responsibility or by use of the product that does not comply with its intended use and/or as provided in the attached documentation are excluded from the scope of the legal guarantee. to the product.

Remedies available to you

In the event of a lack of conformity falling within the legal guarantee, you have the right:

• primarily, to the free repair or replacement of the goods, at your choice, unless the requested remedy is objectively impossible or excessively onerous compared to the other;
• secondarily to the proportional reduction of the price or the termination of the contract (with reimbursement by Sète Forte Dei Marmi 1984 of the amount you paid for the purchase of the Product), at your choice, in the event that:
  • Sète Forte Dei Marmi 1984 did not carry out the repair or replacement, or refused to carry it out as it was impossible or excessively onerous;
  • a lack of conformity appears, despite the attempt to Sète Forte Dei Marmi 1984 to restore the conformity of the property;
  • the lack of conformity is so serious as to justify the immediate reduction of the price or termination of the sales contract; or
  • Sète Forte Dei Marmi 1984 has declared or it is clear from the circumstances that it will not proceed to restore the conformity of the goods within a reasonable period or without significant inconvenience for the consumer.

Without prejudice to other remedies, Sète Forte Dei Marmi 1984 can oppose the termination of the contract if it proves that the lack of conformity is only minor.

What to do in case of lack of conformity

In the event that a product purchased on the Site, during the period of validity of the legal guarantee, manifests what could be a lack of conformity, contact customer service at the contact details indicated in the "How to contact us" section who will provide you with the necessary information.
Sète Forte Dei Marmi 1984 reserves the right to ask you to attach to the request to exercise the legal guarantee the purchase receipt or invoice and/or the transport document or other document that proves the date of purchase and the date of delivery. Sète Forte Dei Marmi 1984 also reserves the right to verify whether or not the claimed defect exists once the Product has been received.

10. License

With these Conditions of Use and Sale, Sète Forte Dei Marmi 1984 grants you the non-exclusive, non-transferable, non-sublicensable and limited right to use the Site in accordance with the methods of use expressly permitted by the Site and governed by these Conditions of Use and Sale. You must comply with any limitations on the Site without altering the Site in any way. In particular, except as provided for by mandatory provisions of law, you will abstain, by way of example, from the following activities: circumventing the technical limitations present on the Site; reverse engineer, decompile or disassemble the Site; etc.

It is expressly understood that Sète Forte Dei Marmi 1984 reserves all rights not specifically licensed in accordance with these Conditions of Use and Sale.
Except as expressly permitted by these Terms of Use and Sale, you may not:

• use the Site to provide any commercial services
• use the Site to develop a product that competes with or with the Site Sète Forte Dei Marmi 1984
• use automatic access tools, such as spiders or robots, or scrape in relation to the Site or collect information and data from the Site
• allow third parties to access or use the Site, except as otherwise provided in these Conditions of Use and Sale
• distribute or publish your access credentials to the Site
• use unauthorized or third-party login credentials.

11. Contents and use of the Site - Intellectual property

The Site and its contents are the property of Sète Forte Dei Marmi 1984 or its licensors.
The Site and its contents are protected by national and international legislation on copyright, registered trademarks, designs and models, protection of software, databases and domain names or by any other legislation on intellectual property rights. and industrial.
You may not reproduce, except for purposes related to personal use and within the limits established by applicable laws in force, publish, communicate to the public by any means of communication, transmit, perform, represent, distribute, display, remove, delete, add or in modify the Site or the contents in any other way, as well as create works inspired by or derived from them, market the Site and/or the contents and/or actively take part in their marketing, unless there is express and prior authorization from Sète Forte Dei Marmi 1984.
You are expressly prohibited from damaging, interfering with or interrupting access to the Site and the contents, or taking any action that could alter the functionality or interfere with the access of other users to the Site or the contents, as well as using the Site or the contents in an illegal or harmful to Sète Forte Dei Marmi 1984 , or for any third party, including any other user of the Site.
The web pages that make up the Site may allow access, through dedicated hyperlinks, to third-party websites or resources on the internet. Sète Forte Dei Marmi 1984 cannot be held responsible for the concrete accessibility of third-party sites connected through the links, nor for any damage that may arise to you and/or users in relation to the contents or materials or Products offered or by obtained through the aforementioned sites.

12. Disclaimer of Warranties and Limitation of Liability

By using the Site you expressly acknowledge and agree that the Site is provided "as is" and "as available" at the time of use.
Sète Forte Dei Marmi 1984 to the maximum limits established by applicable law and without prejudice to the provisions of this section, does not provide any guarantee, explicit and/or implicit, in relation to the Site such as, by way of example, any guarantee of safety from harmful software (i.e. malware and/or viruses of any type and by way of example file viruses, boot viruses, macro viruses and network viruses) or guarantees of merchantability or suitability for particular purposes.
Sète Forte Dei Marmi 1984 cannot be held liable in any way for damages resulting from the use of the Site and the purchase and/or use of the Products, except as mandatorily provided for by applicable law.
Any content downloaded, created or otherwise acquired from or through the Site is obtained at your sole discretion and risk. You are therefore solely and exclusively responsible for any damage that may occur to your devices or for loss of data resulting from the use of the Site. To the maximum limits mandatory provided by applicable law, through the use of the Site you undertake to assume responsibility for all risks associated with such use and to assume full responsibility for any loss of use, loss of data and costs associated with any assistance and/or repair activities of the hardware and/or software used in relation to the Site, also committing yourself not to retain Sète Forte Dei Marmi 1984 responsible in any way for any damage arising or caused by the use of this Site or relating to it.

13. Indemnity

To the maximum extent permitted by applicable law, you undertake to indemnify and hold harmless Sète Forte Dei Marmi 1984 , its affiliates, directors, managers and assignees from any and all liability deriving from pecuniary and non-pecuniary damages suffered by them or by any third party and in any way deriving from the negligent use of the Site and the Products, or in any case in violation of any article of these Conditions of Use and Sale, or (ii) deriving from the violation of any applicable law or of any third party rights.

14. Applicable law and competent court

These Conditions of Use and Sale are prepared in accordance with Italian law and are governed by it, with the exclusion of any applicable private international law rules.
Any dispute arising from the interpretation, validity, execution, fulfillment or termination of these Conditions of Use and Sale will be subject to the exclusive and mandatory jurisdiction of the judge of the place where you have residence or domicile.
In any case, you can resort to the extrajudicial dispute resolution procedures referred to in articles 141 to 141-decies of the Consumer Code. The European Commission's Online Dispute Resolution platform is available at http://ec.europa.eu/odr .

15. Protection of personal data

Sète Forte Dei Marmi 1984 takes particular account and pays the utmost attention to the protection of your personal data. Sète Forte Dei Marmi 1984 processes your personal data in accordance with the provisions of applicable law and in accordance with the provisions of its privacy policy accessible at the "Privacy" link available on the Site and which forms an integral and substantial part of these Terms and Conditions. Use and Sale.

16. Miscellaneous provisions

These Terms of Use and Sale constitute the entire agreement between you and Sète Forte Dei Marmi 1984 and replace any previous or contemporary condition, agreement or declaration, whether verbal or written, relating to the subject matter of these Conditions of Use and Sale.
If one or more clauses of these Conditions of Use and Sale are declared invalid or ineffective according to applicable law, said invalidity/ineffectiveness will not produce effects on the remaining clauses of these Conditions of Use and Sale which will remain valid and effective. between you and Sète Forte Dei Marmi 1984 .
Sète Forte Dei Marmi 1984 will retain the right to replace the clause or clauses possibly declared invalid or ineffective with other clauses in accordance with applicable law.
Neither you nor Sète Forte Dei Marmi 1984 you will be considered in default under these Conditions of Use and Sale, due to a delay or failure to perform its obligation, resulting from any event beyond your reasonable control or that of Sète Forte Dei Marmi 1984 (so-called “Force Majeure”) provided that the interested party gives notice to the other party in a reasonably timely manner of the Force Majeure condition and makes reasonable efforts to reduce the delay or non-performance.
Any communication from you to Sète Forte Dei Marmi 1984 in relation to these Conditions of Use and Sale you will have to direct it to the contacts in the " How to contact us " section.

17. How to contact us

Want to know more about a particular product, size or style?
Do you have questions about your order?
Do you want to place an order on our website but need help?

Below are the Customer Service contacts:

• Email: info@setefortedeimarmi.com , Monday - Friday, from 9.30 to 13.30 and from 14.30 to 18.30
• Telephone: +39 3516271927, Monday - Friday, from 10.00 to 13.00 and from 15.00 to 18.00
• Live Chat, by clicking on the appropriate icon at the bottom of the customer service page, Monday - Friday, from 10.00 to 13.00 and from 15.00 to 18.00

Your emails will be answered no later than two business days.
For any questions regarding orders, please include your name/surname, order number and e-mail address.